Privacy Policy

Effective Date: 17-06-2023 (Updated on: 21-07-2025)

This Privacy Policy explains how DrPro (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you use our services available at https://drpro.app/ (“DrPro”). By using our services, you agree to how we handle your information, including any health data accessed via Health Connect by Android.

 

🔐 Information We Collect

1. Personal Information
   – Name, contact details (phone number, email address)
   – Date of birth, gender, and identification details

2. Health Information
   – Medical history, prescriptions, lab reports (for patients)
   – Records shared by doctors via the DrPro Doctor app
   – Health and fitness data accessed through Health Connect (only with your permission), including:
   • Steps & cadence
   • Heart rate
   • Weight & height
   • Active and total calories burned
   • Basal metabolic rate

3. Usage Data
   – App usage patterns, device information, and diagnostics

4. Location Data
   – With your consent, for appointment routing and regional services

 

🩺 How We Use Your Health Connect Data

We access Health Connect data only after you grant permission, and we use it to:

• Show health insights in your personal dashboard

• Help track progress over time (e.g., steps, weight, calories)

• Allow you to share health information with your doctor (only with your explicit consent)

• Provide relevant health suggestions or reminders

We do not use your Health Connect data for advertising, and we do not share it with third parties unless legally required.

 

🧾 How We Use Other Information

• To provide and improve app functionality

• Schedule appointments, send reminders, and maintain health records

• Process payments and billing

• Communicate updates and important notifications

• Ensure security, prevent misuse, and stay compliant with regulations

 

🤝 Sharing Your Information

We do not sell or rent your personal information. Your data may be shared only with:

• Healthcare Providers: Doctors, clinics, or labs for diagnosis and treatment

• Service Providers: For secure cloud hosting and essential operational tools

• Legal Authorities: Only if required by law or court order

 

🔐 Data Storage & Security

Your health data is stored securely on encrypted servers. Access is restricted to authorized personnel only. We implement industry-standard measures to protect your information, but no method of storage is 100% secure.

 

🎛 Your Rights & Controls

You have the right to:

• Access, update, or delete your personal information

• Withdraw Health Connect permissions anytime via Android settings

• Request full deletion of your account and associated data

• Opt out of non-essential communications

To make requests, please contact: info@drpro.app

 

🔗 Third-Party Links

DrPro may contain links to external websites or services. We are not responsible for the privacy practices or content of those sites.

 

📅 Changes to This Privacy Policy

We may update this policy periodically. Please check back to stay informed. Changes become effective once posted on this page.

 

📬 Contact Us

For any questions or data-related concerns, reach out to:

DrPro Team
3rd Floor, Rexona, Near Railway Station,
Lal Darwaja, Surat, Gujarat 395003
Phone: +91 91069 01204
Email: info@drpro.app
Website: https://drpro.app/